Support

Getting started

Lagoon connects to your own Jellyfin server. On first launch, pick your server from the list on your network, use Quick Connect, or enter its address manually — then sign in.

Requirements

• An Apple TV running tvOS 18 or later.
• A Jellyfin server (version 10.10 or later recommended) you can reach on your network or over a secure remote connection.

Watching from away

For safety, Lagoon won’t send your credentials over an unencrypted connection to a remote address. We’re publishing step-by-step guides for reaching your server securely from anywhere — see the blog.

Contact

Questions or trouble? Email support@lagoon.watch.